How is flight delay compensation calculated?

Date: 16 DEC 22

Flight delay compensation is a financial reimbursement that passengers may be entitled to receive if their flight is delayed or cancelled. The amount of compensation that a passenger can receive depends on a variety of factors, including the length of the delay, the distance of the flight, and the reason for the delay. In this article, we will discuss how flight delay compensation is calculated and what passengers can do to claim it.

When a flight is delayed, the airline is responsible for providing passengers with certain entitlements, including meals, refreshments, and accommodation if necessary. In addition to these entitlements, passengers may also be entitled to receive compensation for the inconvenience caused by the delay. The amount of compensation that a passenger can receive depends on the length of the delay and the distance of the flight.

For flights that are delayed by more than three hours, passengers are typically entitled to receive compensation of up to €600 ($700) per person. This amount is calculated based on the distance of the flight and the length of the delay. For example, if a passenger is on a flight from New York to Paris that is delayed by six hours, they would be entitled to receive compensation of €600 per person.

For delayed flights upto 1500km in distance the compensation amount is €250 – an example of this would be a flight from London Heathrow to Paris. For flights between 1500km and 3500km the compensation amount is €400 an example of which would be a flight from Manchester to Istanbul. The same rules apply to passengers that have been denied boarding due to an overbooked flight.

However, the amount of compensation that a passenger can receive may be reduced or waived if the delay was caused by extraordinary circumstances, such as bad weather or a strike. In these cases, the airline is not responsible for the delay and is not required to pay compensation. They are however required to find you an alternative flight or a full refund.

If a passenger believes that they are entitled to receive flight delay compensation, they can file a claim with the airline. Most airlines have a dedicated team that handles compensation claims, and passengers can typically submit their claim online or by contacting the airline directly.

Alternatively, passengers can use the services of a flight delay claims company which typically take 25% of the compensation value as a fee for their services.

In order to make a successful claim, passengers will need to provide some basic information, including their flight details, the reason for the delay, and any supporting documentation, such as receipts for meals or accommodation. The airline will then review the claim and make a decision on whether to grant compensation.

In some cases, passengers may need to go through a dispute resolution process if the airline denies their claim. In the European Union, passengers can use the airlines ADR service (if they are signed up to one) to help resolve disputes with airlines. In the United States, passengers can contact the Department of Transportation for assistance.

In conclusion, flight delay compensation is a financial reimbursement that passengers may be entitled to receive if their flight is delayed or cancelled. The amount of compensation that a passenger can receive depends on the length of the delay and the distance of the flight. If a passenger believes that they are entitled to receive compensation, they can file a claim with the airline and provide supporting documentation. In some cases, passengers may need to go through a dispute resolution process if the airline denies their claim.

 

claim now

Have you had a flight delay, missed connection, cancelled flight or have been denied boarding in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your fellow travellers.

Start a Claim
Adria Airways
Aegean Airlines
Aer Lingus
Aeroflot Russian Airlines
AeroMexico
Air Albania
Air Algerie
Air Arabia
Air Austral
Air Baltic
Air Canada
Air China
Air Corsica
Air Dolomiti
Air Europa
Air France
Air India
Air Malta
Air Mauritius
Air Moldova
Air New Zealand
Air Philippines
Air Senegal International
Air Serbia
Air Transat
Alitalia Express
All Nippon Airways
American Airlines
Arkia Israel Airlines
ASL Airlines
Atlantic Airways
Aurigny Air Services
Austrian Airlines
Avianca
Azerbaijan Airlines
Azores - SATA International
Biman Bangladesh Airlines
Blue Air
Blue Islands
Bluebird Airways
BMI Regional
British Airways
Brussels Airlines
Brussels International Airlines
Bulgaria Air
Buzz Stansted
Cathay Pacific
China Airlines
China Eastern Airlines
Continental Airlines
Corendon Airlines
Croatia Airlines
Cyprus Airways
Czech Airlines
Delta Air Lines
Eastern Airways
easyJet
Egyptair
El Al Israel Airlines
Emirates
Envoy Air
Ethiopian Airlines
Etihad Airways
Eurowings
Finnair
Fly One
Flybe
Flyr
Gol Transportes Areos
Gulf Air
Helvetic Airways
HiSky
Iberia Airlines
Iberia Express
Icelandair
Iran Air
Iraqi Airways
ITA Airways
Japan Airlines
Jazeera Airways
Jet Airways
Jet2
JetBlue Airways
Kenya Airways
KLM
Korean Air
Kuwait Airways
LATAM Airlines
Lauda Europe
Loganair
LOT Polish Airlines
Lufthansa
Luxair
Malaysia Airlines
Norwegian
Nouvelair Tunisie
Pakistan International Airlines
Pegasus Airlines
Play Airlines
Qantas
Qatar Airways
Rossiya Russian Airlines
Royal Air Maroc
Ryanair
SAS
Saudia
Scoot
Silk Way Airlines
Singapore Airlines
Sky Express
South African Airways
SriLankan Airlines
SunExpress
Sunwing Airlines
Surinam Airways
Swiss International
TAP Air Portugal
Thai Airways
Transavia
TUI
Tunisair
Turkish Airlines
Turkmenistan Airlines
Ukraine International Airlines
United Airlines
Vietnam Airlines
Virgin Atlantic
Vueling Airlines
WestJet
Wideroe
Wizz Air